1. Information We Collect
We collect the following types of information to provide you with the best possible experience on our website:
- Personal Information: When you make a purchase or contact us, we may collect your name, email address, phone number, billing address, and payment information.
- Non-Personal Information: We collect non-personally identifiable information such as browser type, IP address, device type, operating system, and browsing behavior to improve the functionality and user experience of our website.
- Cookies: We use cookies and similar technologies to track your interactions with our website and improve the content and advertisements you see. For more details on our use of cookies, please see our Cookie Policy.
2. How We Use Your Information
We use the information we collect in the following ways:
- To process and fulfill your orders for Interior Decoration, Smart Furniture, and Outdoor Furniture.
- To communicate with you regarding your purchases, updates, or other inquiries.
- To enhance our website, products, and services by analyzing your usage patterns and feedback.
- To send promotional offers, newsletters, or marketing communications, if you have opted in to receive them.
- To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:
- Payment processors for transaction handling.
- Delivery and logistics companies for shipping your products.
- Analytics providers who help us analyze website traffic and user behavior.
These third parties are obligated to protect your information and may only use it to perform the services they provide to us. We ensure that any personal information shared with them is done securely.
4. Data Security
We take data security seriously and implement appropriate technical and organizational measures to safeguard your personal information. We use secure encryption technologies and follow industry-standard best practices to protect your data from unauthorized access, disclosure, alteration, or destruction.
However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You may request corrections or updates to any inaccurate or incomplete personal data.
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
- Opt-out: If you no longer wish to receive marketing communications from us, you can opt out by following the instructions in our emails or by contacting us directly.
- Cookie Preferences: You can manage your cookie preferences through your browser settings.
6. Children’s Privacy
Our website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy applies only to hilano.xyz, and we are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing them with any personal information.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated version on this page and revise the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at:
Email: admin@hilano.xyz