1. Information We Collect

When you visit hilano.xyz or make a purchase, we may collect the following types of information:

  • Personal Information: This includes your name, email address, shipping and billing address, phone number, payment information, and any other data necessary to complete your transactions.
  • Account Information: If you create an account with us, we collect information such as your username, password, and preferences for your shopping experience.
  • Transaction Information: Details of the products you purchase, including pricing, quantities, and shipping details.
  • Device and Usage Data: This includes information about the device you use to access our website, your IP address, browser type, and how you interact with the website (e.g., pages visited, time spent on the site).

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Process Orders: We use your personal and payment details to process transactions, confirm orders, and deliver products such as interior decoration, smart furniture, and outdoor furniture.
  • To Improve Our Services: Your feedback and browsing data help us enhance your shopping experience and improve our website’s functionality.
  • To Communicate with You: We may contact you regarding order confirmations, shipping updates, promotions, or to respond to your inquiries.
  • To Personalize Your Experience: We use information to tailor our offerings, recommend products, and present personalized content that matches your interests.
  • For Marketing and Promotional Purposes: With your consent, we may send you promotional emails or notifications about new products, sales, and other relevant updates.

3. Cookies and Tracking Technologies

To provide you with the best experience, we use cookies and similar tracking technologies on our website. These allow us to:

  • Enhance the functionality of the site (e.g., remembering your cart).
  • Analyze site usage and improve user experience.
  • Personalize content and advertisements.

You can control cookie preferences through your browser settings. However, disabling cookies may limit some website functionalities.

4. How We Protect Your Information

We use industry-standard security measures to protect your personal data, including encryption and secure payment gateways. However, no method of transmission over the internet is 100% secure, and we cannot guarantee complete security of your data.

5. Sharing Your Information

We respect your privacy and will never sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

  • With Service Providers: We work with trusted third-party vendors who help us process payments, deliver products, and manage our website. These providers only have access to your data to perform specific services on our behalf and are required to maintain confidentiality.
  • Legal Compliance: We may disclose your information if required to do so by law, regulation, or legal process.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can update or correct any information that is inaccurate or incomplete.
  • Deletion: You may request that we delete your personal data, subject to certain legal exceptions.
  • Opt-Out: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise any of these rights, please contact us at [your contact email].

7. Third-Party Links

Our website may contain links to third-party websites. These external sites have their own privacy policies, and we encourage you to review them. We are not responsible for the content or practices of any third-party sites.

8. Children’s Privacy

hilano.xyz does not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about our Customer Privacy Policy or how we handle your data, please contact us at:

Email: admin@hilano.xyz